How do I place an order?

Visit our website, browse the product categories, and click on your desired items.
Select the size and quantity, then click “Add to Cart.”
Review your cart, proceed to checkout, and follow the prompts to complete your order.

What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard.
We also offer PayPal as a secure payment option.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number.
Use this tracking number to monitor the status and location of your shipment.

What is your shipping policy?

Refer to our Shipping Policy for detailed information on order processing, shipping durations, and related matters.

Can I modify or cancel my order after placing it?

Unfortunately, we are unable to modify or cancel orders once they are placed. Please review your order carefully before confirming the purchase.(Cancellation is not recommended, if you must cancel,please contact us!)

What is your return and refund policy?

Please review our Refund and Returns Policy for information on eligibility, the returns process, and our refund policy.

Are your products officially licensed by the NFL?

Yes, all our products are officially licensed, ensuring authenticity and quality.

8. Do you ship internationally?

Yes, we offer international shipping. Shipping and durations vary based on the destination.

How do I contact customer service?

For any inquiries or assistance, please contact us at contact@chicagobearus.shop. Our customer service team is ready to help.

Are your products true to size?

We provide sizing information for each product. Please refer to the size chart to ensure the best fit.

11. How do I care for my NFL apparel?

Refer to the care instructions on the product label. In general, machine wash in cold water and tumble dry on low for best results.